How booking works
A booking starts when you send a request through the form or by WhatsApp with your date, group size and pickup location.
We reply with a proposed route, a schedule and one price for your car, based on the ride and the number of guests.
Confirmation and payment
Nothing is charged when you send a request. The route, schedule and price are confirmed in writing first.
Once you agree, we send a payment link or arrange payment on the day, as agreed between us.
Free cancellation
You can cancel or reschedule at no charge up to 24 hours before the start of your ride.
Cancellations made after that point are handled case by case — message us and we will find a fair solution.
Changes, flights and cruise ships
For airport and cruise pickups, we track your flight or ship, so a delay on your end does not cancel the pickup.
If you need to change the date, pickup point or group size, let us know as early as you can so we can adjust the plan.
Weather
Rides go ahead in typical South Florida weather, including light rain, with more time spent viewing sights from the car.
In the case of severe weather, we contact you to reschedule or adjust the route, at no extra charge.
Children and child seats
Children are welcome on every ride. Let us know their number and ages when you book.
Child seats are provided on request at no extra step for you to arrange — just mention it when you send your request.
What is not included
Unless a ride description states otherwise, entrance tickets, meals and parking fees at attractions are not included in the price.
Gratuity for your driver-guide is always at your discretion and is not included in the price either.
Conduct and safety
Seat belts are required for all passengers, and children ride in an appropriate seat as arranged in advance.
Your driver-guide follows traffic laws and safe driving practice at all times; the route and stops may be adjusted for safety.